Privacy Policy

    Last updated: 17 September 2026

    1. Introduction

    Warranty Market Limited ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website warranty-market.com.

    We are registered in England and Wales under company number 16839023, with our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

    2. Information We Collect

    Personal Information

    We may collect personal information that you voluntarily provide to us when you:

    • Submit a quote request form
    • Subscribe to our newsletter
    • Contact us via our contact form
    • Create an account on our platform
    • Participate in our forum

    This information may include your name, email address, telephone number, postcode, and details about your building project.

    Automatically Collected Information

    When you visit our website, we automatically collect certain information including:

    • IP address
    • Browser type and version
    • Pages visited and time spent on pages
    • Referring website addresses
    • Device information

    3. How We Use Your Information

    We use the information we collect to:

    • Provide and maintain our services
    • Process your quote requests and forward them to relevant warranty providers
    • Send you newsletters and marketing communications (where you have opted in)
    • Respond to your enquiries and provide customer support
    • Improve our website and services
    • Analyse usage patterns and trends
    • Comply with legal obligations

    4. Legal Basis for Processing

    Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

    • Consent: Where you have given clear consent for us to process your personal data for specific purposes
    • Contract: Where processing is necessary to perform a contract with you
    • Legitimate interests: Where processing is necessary for our legitimate business interests
    • Legal obligation: Where we need to comply with a legal obligation

    5. Sharing Your Information

    We may share your information with:

    • Warranty providers: When you request a quote, we may share your details with relevant warranty providers to facilitate your request
    • Service providers: Third-party companies that help us operate our website and services
    • Legal requirements: When required by law or to protect our rights

    We do not sell your personal information to third parties.

    6. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to track activity on our website and store certain information. We use Google Tag Manager to manage our tracking and analytics.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

    7. Data Retention

    We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

    8. Your Rights

    Under the UK GDPR, you have the following rights:

    • Right of access: Request copies of your personal data
    • Right to rectification: Request correction of inaccurate data
    • Right to erasure: Request deletion of your personal data
    • Right to restrict processing: Request restriction of processing your data
    • Right to data portability: Request transfer of your data
    • Right to object: Object to processing of your personal data
    • Right to withdraw consent: Withdraw consent at any time

    To exercise any of these rights, please contact us at info@warranty-market.com.

    9. Data Security

    We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

    10. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policy of every website you visit.

    11. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    12. Contact Us

    If you have any questions about this Privacy Policy, please contact us: